Privacy Notice

1. Controller

The data controller is Vladimir Tudakov, trading as TransMedia — Webflow Assets (Grafik- und Kommunikationsdesign), Frankfurter Allee 216, 10365 Berlin, Germany. Contact: hello@pixelsyndicate.world.

2. What data is processed

• Account data — name and email when you create an account or place an order.
• Order and billing data — collected by Polar as Merchant of Record (name, email, billing address, payment method, tax identifiers). We receive a limited subset for record-keeping.
• Support correspondence — anything you send us when you ask for help.
• Technical data — IP address, browser, device and basic usage logs, needed to deliver the site securely.

3. Purposes and legal basis

• Fulfilling orders and giving you access to the digital products you bought — performance of contract (Art. 6(1)(b) GDPR).
• Handling billing, tax and invoicing through Polar — legal obligation and contract (Art. 6(1)(b) and (c) GDPR).
• Responding to support requests — legitimate interest and contract (Art. 6(1)(b) and (f) GDPR).
• Keeping the site secure, preventing fraud, debugging — legitimate interest (Art. 6(1)(f) GDPR).
• Meeting German bookkeeping and tax retention obligations — legal obligation (Art. 6(1)(c) GDPR).

4. Recipients and processors

• Polar Software Inc. — Merchant of Record. Handles payments, billing, tax, fraud screening and refund requests.
• Hosting and infrastructure providers used to run the website.
• Email provider used to send order confirmations and support replies.
• Professional advisers (such as our tax adviser) where necessary.
• Public authorities where required by law (for example the Finanzamt).

5. International transfers

Some processors may store or access data outside the European Economic Area. Where that happens, transfers are protected by appropriate safeguards under the GDPR (typically Standard Contractual Clauses or an adequacy decision).

6. Retention

Personal data is kept only as long as needed for the purpose it was collected for. Invoice and tax-relevant data is kept for the statutory periods required by German tax law (currently up to 10 years).

7. Your rights

You have the right to access, correct, delete, restrict, port or object to the processing of your personal data, and to withdraw consent where processing is based on consent. You also have the right to complain to a supervisory authority (in Berlin: Berliner Beauftragte für Datenschutz und Informationsfreiheit). Requests can be sent to hello@pixelsyndicate.world.

8. Cookies

This site uses only what is technically necessary to work. Payment pages operated by Polar may set their own cookies under their privacy policy.